ANALYTICS & CONVERSION

Track the action.
See the outcome.

Tracking and reporting built around real business actions: an inquiry, a purchase or the next step in a customer journey.

Discuss your measurement

START WITH THE ACTION

A page view is
not an inquiry.

Useful tracking starts with a precise definition. Choose a step in this example to see what it tells you—and what it does not.

Illustrative measurement plan. These are sample events, not website traffic or customer data.

EXAMPLE / SERVICE INQUIRYEvent definition

CONVERSION CANDIDATE

Count the confirmed inquiry.

A success response confirms the form was received. A click on the submit button alone is not enough.

Record when
The submission succeeds
Keep the context
Page, campaign source and form identifier
Keep out
Names, email addresses and message content

inquiry_confirmedSample event

Define a submission identifier or another suitable duplicate check during implementation.

Interactive example only. No event is sent to an analytics platform.

MAKE THE DATA FIT THE QUESTION

Clear events.
Readable reports.

We can audit an existing setup, build the missing tracking or turn scattered reporting into a regular review.

Tracking foundations

GA4 and Google Tag Manager setup or review. Define lead and ecommerce events, check duplicate firing and test conversions against the actual journey.

EVENTS · CONVERSIONS · VALIDATION

Reporting with context

Dashboards and scheduled reports for SEO, advertising and operations. Keep date ranges clear and flag missing or inconsistent data.

DASHBOARDS · SCHEDULED REPORTS

A reason for the next test

Review landing pages, forms, calls to action, product pages and checkout. Set a specific hypothesis and success criteria before changing the experience.

CONVERSION REVIEW · TEST PLANNING

START WITH A DECISION

What do you need
the report to answer?

  • Which campaigns lead to inquiries?
  • Where does the purchase journey stop?
  • Are we recording the same action twice?
  • What needs attention this week?

Bring your existing analytics, tag access and reports, plus the actions that matter to the business. We’ll inspect the current setup and define what needs to be measured.

Start with one business question.

We’ll work back to the events, sources and reporting needed to answer it.

Plan your measurement

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